From your questions to your preparation.
Find practical guidance on migration, education and consultation procedures.
Frequently asked questions
Migration FAQ
Can I enquire about migration while living in Korea?
Yes. Visa and migration enquiries go to our Melbourne team, wherever you live.
What should I prepare for my first consultation?
Outline where you live, your visa status, study and work background, and consultation goals. This helps us understand what needs reviewing. Send sensitive documents only after guidance from the team.
Can I discuss study plans and visa matters together?
KO-OZ provides separate expertise in migration and education. Where study choices and visa plans need to be considered together, we connect the relevant reviews.
Education FAQ
Can I enquire before choosing a school or course?
Tell us your study goals and current preparation. We can explore what you need for school and course selection and admission preparation.
Should I contact Seoul or Melbourne for education support?
Seoul supports school and course selection, admission and departure preparation in Korea. Melbourne handles school communication and local education support in Australia. Choose the support you need on the education contact page.
Do you support English language and school education?
We provide guidance on English language study, vocational education, higher education and school education. Preparation depends on your preferred course and study goals.
Enquiry & booking FAQ
Do I need a consultation card for a quick question?
You can ask a question through the web enquiry form or KakaoTalk. Use the consultation card to organise information for a detailed review and consultation preparation.
How do I arrange a Melbourne or Seoul consultation?
For Melbourne, use the booking link on the contact page and check the time zone and consultation terms. For Seoul, ask about availability through KakaoTalk. Seoul online booking is being prepared.
Do I need to send documents with my first enquiry?
Leave your name, reply email and question in the web form. A phone number is optional. Send sensitive documents such as passports only after guidance from the team.
Consultation checklist
Before sending documents, organise what you would like to discuss.
- 01
Your circumstances
Make a note of where you live and your current visa status.
- 02
Study and work background
Outline your study and work background and any schools or courses of interest.
- 03
Goals and questions
Write down what you want to understand and your intended preparation timing.
Send sensitive documents only after guidance from the team.
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